Frequently Asked Questions
How long will my order take?
Orders are produced in 2 to 7 business days. Delivery within the United States typically takes 3 to 5 business days after shipping.
Do you offer free shipping?
Yes. Enjoy free shipping on orders over $100. For smaller orders, shipping is calculated at checkout.
Can I track my order?
Yes. You will receive an email with tracking details as soon as your order ships.
What if my item is damaged or incorrect?
Contact us within 30 days of delivery with your order number and a photo. We will make it right.
Can I exchange for a different size?
Yes. Contact us within 30 days of delivery and we will help with an exchange. See our Returns & Exchanges page for details.
How do I find my size?
Visit our Size Guide and check the size chart on each product page.
What is the difference between Regular and Premium?
Premium pieces use heavier, higher-grade fabrics and a more refined fit. Regular pieces are our everyday essentials. Details are listed on each product page.
How can I contact ROLLEO PRO?
Email info@rolleopro.com or use the form on our Contact page.