Terms of service
TERMS OF SERVICE
Welcome to ROLLEOPRO.com, operated by ROLLEO PRO Production LLC. By accessing this website or purchasing from our store, you agree to these Terms of Service.
1. STORE USE
You may use this website only for lawful purposes. You may not misuse the site, attempt unauthorized access, commit fraud, interfere with website security, or use our content in violation of applicable law.
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
2. PRODUCTS & ORDERS
ROLLEO PRO offers apparel, merchandise, music-related content, and other products or services.
Many apparel products are made to order and fulfilled by third-party providers, including Printful.
Product colors, sizing, print placement, and appearance may vary slightly from website images due to differences in screens, garment materials, and printing processes.
We reserve the right to change products, pricing, designs, availability, or services at any time and to cancel or refuse orders involving suspected fraud, pricing errors, unavailable products, or payment issues.
Because many items are produced specifically after purchase, orders may not
be changed or canceled once production begins.
3. PRICING & PAYMENT
Prices are listed in U.S. dollars unless otherwise stated.
Taxes, shipping charges, and other applicable fees are shown at checkout.
Payments are processed through Shopify and approved third-party payment providers. ROLLEO PRO does not directly store complete payment-card information.
4. SHIPPING
Production and delivery dates are estimates and are not guaranteed.
ROLLEO PRO is not responsible for delays caused by shipping carriers, weather, customs, incorrect customer addresses, or events outside our reasonable control.
Customers are responsible for providing accurate shipping information.
5. RETURNS, REFUNDS & EXCHANGES
Returns, refunds, and exchanges are governed by our separate Return & Refund Policy.
Because many products are made to order, returns based solely on buyer preference, incorrect size selection, or change of mind may not be accepted.
Damaged, defective, misprinted, or incorrect items should be reported according to the instructions and time limits stated in our Return & Refund Policy.
6. INTELLECTUAL PROPERTY
All original ROLLEO PRO content, including names, logos, apparel designs, graphics, photographs, music, audio, slogans, written content, and branding, is owned by or licensed to ROLLEO PRO Production LLC.
You may not copy, reproduce, modify, distribute, sell, or commercially use this material without written permission.
Purchasing a product does not transfer ownership of any design, copyright, trademark, music, or other intellectual property.
7. MUSIC & DIGITAL CONTENT
Music, audio previews, videos, and other digital content on ROLLEOPRO.com are provided for personal use unless otherwise stated.
They may not be copied, sampled, reproduced, distributed, licensed, or commercially used without authorization.
8. THIRD-PARTY SERVICES
ROLLEOPRO.com may use third-party providers including Shopify, Printful, payment processors, shipping companies, analytics providers, and social-media services.
These providers may have their own terms and privacy policies. ROLLEO PRO is not responsible for the independent actions or services of third parties outside our reasonable control.
9. WEBSITE DISCLAIMER
We make reasonable efforts to keep website information accurate and services available. However, the website and its content are provided on an "as is" and "as available" basis to the extent permitted by law.
We do not guarantee uninterrupted access, error-free operation, or that all information will always be current.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, ROLLEO PRO Production LLC will not be liable for indirect, incidental, special, or consequential damages arising from use of the website, products, or services.
Nothing in these Terms limits rights or liability that cannot legally be limited.
11. GOVERNING LAW
These Terms are governed by applicable United States law and the laws of the State of North Carolina, except where consumer-protection laws require otherwise.
12. CHANGES TO THESE TERMS
We may update these Terms periodically. The current version will be posted on ROLLEOPRO.com with the updated effective date.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.
13. CONTACT
Questions regarding these Terms of Service may be submitted through the Contact Us page at:
ROLLEOPRO.com
ROLLEO PRO Production LLC
Charlotte, North Carolina